FAQs2019-06-13T15:41:21+00:00

FAQs

GET ANSWERS

FREQUENTLY
ASKED QUESTIONS

 

We understand that getting the answers you need quickly and with ease is one of the most important factors in a strong business relationship. That’s why we are here to support you and are dedicated to providing resources necessary for your success. Please see our frequently asked questions below for information on our products, order terms, shipping and more. We encourage you to contact us if you do not find the solutions you need.

 

What questions do you ask your customer when they order a strip door?2019-05-28T21:59:08+00:00
  • What is the width and height of the opening?
  • Are you mounting above the door jamb or inside the jamb?
  • What kind of traffic will be going through the opening?
  • Interior or exterior doorway?
What size fasteners are used to mount hardware to existing openings?2019-05-28T21:57:33+00:00

We do not provide fasteners due to the many types of building and door framing materials.

What size are the holes punched that are in the strips?2019-05-28T21:56:30+00:00

3/8″ (they are punched on 2″ centers).

Is there a minimum order volume?2019-05-28T21:55:51+00:00

Our complete strip door minimum is $60. There is no minimum on replacement parts.

How long has Aleco been in business?2019-05-28T21:55:08+00:00

Aleco has been in business since November, 1977. ES ROBBINS Corporation celebrates its 52nd Year Anniversary in 2019.

What is the difference between Standard Ribbed and Scratch-Guard?2019-05-28T21:54:07+00:00

Scratch-Guard is a ribbed material with bumpers on 1″ centers instead of 2″ centers, with the ArmorSeal Ribbed.

Does Aleco have a re-stocking fee?2019-05-28T21:53:00+00:00

*Revised Restocking Charge Policy — Effective January 1, 2016

A Return Authorization Number (RGA) must be obtained from our customer service department before any goods may be returned. The authorization number must be clearly marked on the exterior of each carton returned. Returns are subject to a 30 percent (30%) restocking charge, as well as return freight.

Products custom manufactured to customer approved order specifications are non-returnable and non-refundable. Unauthorized return shipments may be returned to shipper. All authorized returns should be shipped to:

Aleco, Div. Of E.S. Robbins Corp. 2720 E. Avalon Avenue Muscle Shoals, AL 35661

Does Aleco sell impact doors?2019-05-28T21:49:50+00:00

Yes, Aleco sells impact doors for both industrial and food service applications.

How long is a quotation good for?2019-05-28T21:49:10+00:00

A quoted price is good for 30 days.

What temperature does “Standard Smooth” withstand?2019-05-28T21:48:36+00:00

“Standard Smooth” can withstand temperatures between -10° F and 150° F.

What temperatures can “Low-Temp” withstand?2019-05-28T21:45:26+00:00

Low-Temp remains flexible in temperatures as low as -40° F.

How long will it take for my sliding partition to arrive?2019-05-28T21:44:29+00:00

Partitions usually ship in three weeks or less.

What colors are available for partitions?2019-05-28T21:44:00+00:00

Opaque colors are available in yellow, green, blue, black, red, and white formulated from vinyl coated polyester nylon. Transparent colors available are clear, aztec orange, yellow and green. Click here to see color samples.

What weights of the opaque material are available?2019-05-28T21:42:08+00:00

Fourteen and twenty-two ounces.

How are the grommets spaced across the top on standard orders?2019-05-28T21:41:07+00:00

Grommets are placed on 12″ centers unless specified otherwise.

What mounting options are available for the sliding partitions?2019-05-28T21:41:31+00:00

Mounting options are Threaded Rod, Beam Mount, and Floor Mount. Click here for more information.

Is the material flame resistant?2019-05-28T21:46:07+00:00

Yes. It is California State Fire Marshall Certified.

Which transparent materials are best for welding applications?2019-05-28T21:46:27+00:00

Aztec orange. Click here for more information or contact Customer Service for special applications.

What sizes are available?2019-05-28T21:46:35+00:00

Pan Rack Covers are 23″ wide x 26″ deep x 69″ high (designed for racks measuring 21″ wide x 26″ deep x 69″ high). More information is available here.

Are customs sizes available?2019-05-28T21:46:44+00:00

Yes, contact Customer Service for more information.

How many zippers are on Aleco Pan Rack Covers?2019-05-28T21:47:02+00:00

One.

Does Aleco Sell Impact Doors? What Are the Lead Times?2019-05-30T17:09:30+00:00

Our current lead times for impact doors are as follows:

2 Weeks
(to ship from date order placed)
3 Weeks
(to ship from date order placed)
Clear-Valu®
Supra
Magna
Optima
AL-125-2
FS-250
FS-500
RD-175
FD-175
HD-175
XHD-175

 

Please contact your Aleco customer service representative for questions regarding impact doors.

DIDN’T FIND THE ANSWERS YOU NEED? CONTACT US TODAY!

FAQs

GET ANSWERS

FREQUENTLY ASKED QUESTIONS

We understand that getting the answers you need quickly and with ease is one of the most important factors in a strong business relationship. That's why we are here to support you and are dedicated to providing resources necessary for your success. Please see our frequently asked questions below for information on our products, order terms, shipping and more. We encourage you to contact us if you do not find the solutions you need.

What questions do you ask your customer when they order a strip door?2019-05-28T21:59:08+00:00
  • What is the width and height of the opening?
  • Are you mounting above the door jamb or inside the jamb?
  • What kind of traffic will be going through the opening?
  • Interior or exterior doorway?
What size fasteners are used to mount hardware to existing openings?2019-05-28T21:57:33+00:00

We do not provide fasteners due to the many types of building and door framing materials.

What size are the holes punched that are in the strips?2019-05-28T21:56:30+00:00

3/8″ (they are punched on 2″ centers).

Is there a minimum order volume?2019-05-28T21:55:51+00:00

Our complete strip door minimum is $60. There is no minimum on replacement parts.

How long has Aleco been in business?2019-05-28T21:55:08+00:00

Aleco has been in business since November, 1977. ES ROBBINS Corporation celebrates its 52nd Year Anniversary in 2019.

What is the difference between Standard Ribbed and Scratch-Guard?2019-05-28T21:54:07+00:00

Scratch-Guard is a ribbed material with bumpers on 1″ centers instead of 2″ centers, with the ArmorSeal Ribbed.

Does Aleco have a re-stocking fee?2019-05-28T21:53:00+00:00

*Revised Restocking Charge Policy — Effective January 1, 2016

A Return Authorization Number (RGA) must be obtained from our customer service department before any goods may be returned. The authorization number must be clearly marked on the exterior of each carton returned. Returns are subject to a 30 percent (30%) restocking charge, as well as return freight.

Products custom manufactured to customer approved order specifications are non-returnable and non-refundable. Unauthorized return shipments may be returned to shipper. All authorized returns should be shipped to:

Aleco, Div. Of E.S. Robbins Corp. 2720 E. Avalon Avenue Muscle Shoals, AL 35661

Does Aleco sell impact doors?2019-05-28T21:49:50+00:00

Yes, Aleco sells impact doors for both industrial and food service applications.

How long is a quotation good for?2019-05-28T21:49:10+00:00

A quoted price is good for 30 days.

What temperature does “Standard Smooth” withstand?2019-05-28T21:48:36+00:00

“Standard Smooth” can withstand temperatures between -10° F and 150° F.

What temperatures can “Low-Temp” withstand?2019-05-28T21:45:26+00:00

Low-Temp remains flexible in temperatures as low as -40° F.

How long will it take for my sliding partition to arrive?2019-05-28T21:44:29+00:00

Partitions usually ship in three weeks or less.

What colors are available for partitions?2019-05-28T21:44:00+00:00

Opaque colors are available in yellow, green, blue, black, red, and white formulated from vinyl coated polyester nylon. Transparent colors available are clear, aztec orange, yellow and green. Click here to see color samples.

What weights of the opaque material are available?2019-05-28T21:42:08+00:00

Fourteen and twenty-two ounces.

How are the grommets spaced across the top on standard orders?2019-05-28T21:41:07+00:00

Grommets are placed on 12″ centers unless specified otherwise.

What mounting options are available for the sliding partitions?2019-05-28T21:41:31+00:00

Mounting options are Threaded Rod, Beam Mount, and Floor Mount. Click here for more information.

Is the material flame resistant?2019-05-28T21:46:07+00:00

Yes. It is California State Fire Marshall Certified.

Which transparent materials are best for welding applications?2019-05-28T21:46:27+00:00

Aztec orange. Click here for more information or contact Customer Service for special applications.

What sizes are available?2019-05-28T21:46:35+00:00

Pan Rack Covers are 23″ wide x 26″ deep x 69″ high (designed for racks measuring 21″ wide x 26″ deep x 69″ high). More information is available here.

Are customs sizes available?2019-05-28T21:46:44+00:00

Yes, contact Customer Service for more information.

How many zippers are on Aleco Pan Rack Covers?2019-05-28T21:47:02+00:00

One.

Does Aleco Sell Impact Doors? What Are the Lead Times?2019-05-30T17:09:30+00:00

Our current lead times for impact doors are as follows:

2 Weeks
(to ship from date order placed)
3 Weeks
(to ship from date order placed)
Clear-Valu®
Supra
Magna
Optima
AL-125-2
FS-250
FS-500
RD-175
FD-175
HD-175
XHD-175

 

Please contact your Aleco customer service representative for questions regarding impact doors.

DIDN’T FIND THE ANSWERS YOU NEED? CONTACT US TODAY!